Shopping with Us

You can order products displayed on this website by:
(1) telephoning us FREEPHONE 0845 838 5964
(2) ordering on-line via this website.

If you have placed your order on-line, we will quickly send you an e-mail to confirm that we have received your order. The email confirmation will be produced automatically so that you have confirmation of your order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your order, in all events we will contact you.

Your credit card details are handled by SecureTrading.. We do not handle your credit card details. After you click on the "Purchase" button, you are transferred to our payment gateway at securetrading where your payment is processed 100% by them. The secure pages are indicated by:
the address in the Address/Location bar changing from "http://" to "https://"; and a padlock symbol (or key) in the bottom right-hand status bar of your web browser.

You can pay by any, Visa or MasterCard credit card or by Switch/Maestro, Solo or Delta debit card. To ensure that shopping on-line is secure, your credit/debit details will be encrypted to minimise the possibility of someone being able to read your details as they are sent to us over the Internet.
You may also pay by cheque or postal order if you wish.
The prices displayed on our web site are in British pounds.
We currently debit money from your account within one working day after we have received your order.

We utilise the services of securetrading.com to securely process your payment.

In the unlikely event of unauthorised use of your credit or debit card for a purchase at www.actislimultra.co.uk, most banks and card issuers either cover all the charges or may limit your liability to just £50.00. If your bank or card issuer holds you liable, Studio Products Ltd will cover your liability up to £50.00 provided that the unauthorised use of your credit or debit card resulted through no fault of your own.